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\begin{tabular}{lcccccccccc} \hline
 & (1) & (2) & (3) & (4) & (5) & (6) & (7) & (8) & (9) & (10) \\
 & reg\_effort & reg\_reliable & reg\_responsive & reg\_experience & reg\_creative & reg\_trustworthy & reg\_approach & reg\_confident & reg\_empathy & reg\_overall \\
VARIABLES & Effort & Reliability & Responsiveness & Experience & Creativity & Trustworthiness & Approachability & Confidence & Empathy & Overall \\ \hline
 &  &  &  &  &  &  &  &  &  &  \\
Public Service Motivation & 0.152** & 0.199** & 0.145* & 0.253** & 0.213** & 0.233** & 0.158** & 0.172** & 0.170* & 0.194*** \\
 & (0.069) & (0.080) & (0.078) & (0.096) & (0.096) & (0.092) & (0.077) & (0.070) & (0.093) & (0.065) \\
Cognitive Ability (Digit Span Score) & -0.114 & -0.073 & -0.179** & -0.058 & -0.113 & -0.100 & -0.055 & -0.167** & -0.194*** & -0.091 \\
 & (0.069) & (0.066) & (0.080) & (0.082) & (0.080) & (0.082) & (0.080) & (0.067) & (0.065) & (0.062) \\
Grit Scale & 0.121* & 0.031 & -0.112 & -0.142 & -0.047 & -0.143 & -0.094 & -0.050 & 0.076 & -0.031 \\
 & (0.064) & (0.064) & (0.070) & (0.103) & (0.083) & (0.097) & (0.072) & (0.064) & (0.076) & (0.065) \\
Big 5 Personality Index & -0.103 & -0.109 & 0.039 & -0.029 & 0.029 & -0.058 & -0.076 & -0.073 & -0.127 & -0.034 \\
 & (0.066) & (0.072) & (0.089) & (0.113) & (0.096) & (0.077) & (0.070) & (0.073) & (0.086) & (0.079) \\
Constant & 1.997*** & 2.041*** & 1.841*** & 1.728*** & 1.634*** & 2.147*** & 2.220*** & 2.076*** & 1.863*** & 2.080*** \\
 & (0.065) & (0.063) & (0.076) & (0.087) & (0.081) & (0.074) & (0.063) & (0.063) & (0.071) & (0.066) \\
 &  &  &  &  &  &  &  &  &  &  \\
Observations & 257 & 257 & 256 & 248 & 251 & 252 & 250 & 250 & 242 & 248 \\
R-squared & 0.036 & 0.031 & 0.037 & 0.030 & 0.034 & 0.041 & 0.023 & 0.037 & 0.038 & 0.030 \\
F-test p-value & 0.0200 & 0.0680 & 0.0280 & 0.0460 & 0.0830 & 0.0900 & 0.187 & 0.0210 & 0.00100 & 0.0350 \\
 Dep. Var. Mean & 2 & 2.040 & 1.840 & 1.730 & 1.640 & 2.150 & 2.220 & 2.070 & 1.860 & 2.080 \\ \hline
\multicolumn{11}{c}{ Robust standard errors in parentheses} \\
\multicolumn{11}{c}{ *** p$<$0.01, ** p$<$0.05, * p$<$0.1} \\
\end{tabular}
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